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Thursday, June 18, 2009

SEO Best Practices

This is how the PageRank works.
Image via Wikipedia


SEO best practices have been constantly evolving since the advent of the search engines themselves.

The following SEO best practices should provide you with a secure strategy for building organic traffic to your site for the long term. They can be broken into 4 major categories of activity:

  1. Subject-Matter Expertise: If you are not an expert on the topic of your Web site, then invest the time to become one, (or employ one).

  2. Information Architecture: Design a site that enables users to find the great content you have in a fast and effective manner.

  3. Technical Implementation: Learn how to deal with the idiosyncrasies of search engines to get the best results.

  4. Marketing: Formerly known as "link building".

Subject-Matter Expertise

You need to have great content. Building a large organic traffic stream will not happen unless you have great content. You need to offer something on your site that people want to read about, and link to. In addition, you just won't close business well unless your content is seen as high quality by prospects.

There are many ways to show expertise on a Web site. Here are a few basic ideas:

  1. Write great articles about your area of expertise (but don't burden these articles with sales pitches for your products or services)

  2. Offer great tools that people will want to use

  3. Create a unique and valuable community on your site

  4. Be a major source of news and information in your area of expertise

The key thing here is to think about high quality content for users, instead of "link bait." Where link bait seeks to get quick and easy links from any source, a better plan is to build trust with your audience. Trust building is not a gimmick or a trick. Trust is something that you earn and will keep your business growing for years to come.

Information Architecture

Wikipedia defines information architecture as the "practice of structuring information (knowledge or data) for a purpose". In broad strokes, think of this as user-centered design. (By the way, bots will eat this stuff up too.) The basic elements of an effective information architecture include:

  1. Understanding how your users think about the topic area of your site.
    This is where keyword mapping exercises come into play. Keyword tools such as Keyword Discovery and Wordtracker are useful. Tools such as these can help you find out how users search for things related to the content you have, or plan to have, on your Web site. Map your navigation and pages to the things you learn during this exercise.

  2. A well defined and clear global navigation scheme.
    Make it easy for users to navigate your content. The menus on your site need to be consistent in structure and location. It's helpful to implement a "bread crumb" bar showing the structure of a site, to help the users remember where they are and how they got there.

  3. Leverage common UI practices.
    This is no time to implement a new paradigm. Users have been conditioned by other Web sites to look for things in certain places on a site. Take advantage of this and make life easier for them.

Technical Implementation

While the search engines urge us to "design for users," not search engines, the reality is that the search engines have certain basic requirements. Failure to meet these requirements can spell certain doom for your site's prospects. Here is our list of 5 things that you need to do to put together a solid technical implementation for the search engines:

  1. Implement a clear navigation scheme that can be fully crawled using text links.

  2. Minimize the number of clicks to your key content.
    Search engines look to site owners for clues as to what is important on a given site. If a piece of content is 4 clicks from the home page, what are you saying about its importance?

  3. Implement pages that are rich in search engine visible content.
    This means text based articles and descriptions, and text based links. Give the spider something to chew on.

  4. Effectively link related content within your own site.
    This is a great tool for reinforcing the relevance of pages on your site.

  5. Write effective meta description tags.
    This will not help your ranking at all. However, these descriptions often get used by search engines as the description they show for your site in their results. So write something here that is likely to get a user to click through to your site.

Marketing

Getting people to link to you remains an important component of the marketing effort. We're not suggesting that you buy links, or swap them by the bushel. We mean getting people to give you links without giving them anything in return.

Since people won't generally link to you for the express purpose of making you money, why would they do it? Because they care about their visitors, and they think your site has something of value for them, such as great content. This also happens to be the profile of the sites whose links to your site are likely to have the highest value in the eyes of the search engines.

For years, our industry has thought of this process as "link building". It's time to change our thinking. Not that there is anything wrong with link building, or its close cousin that we all talk about, "link baiting." Links still drive higher search term rankings. But a few things have changed:

  1. Since we need to think about search phrase-specific Page Rank, we must get highly relevant sites to link to our sites.

  2. Since swapping is now heavily discounted, this type of activity has become virtually a waste of time. The exception is swapping links with highly relevant sites. The best guideline to use here is: Would you link to the other site even if they didn't link back to you? If the answer to this is yes, then go ahead and do a swap.

  3. Link purchasing is a practice that works really well for lots of people. However, it comes with significant risks, so get over it. Why would you want to do this with any business that you are building for the long term?

Subject-Matter Expertise

You need to have great content. Building a large organic traffic stream will not happen unless you have great content. You need to offer something on your site that people want to read about, and link to. In addition, you just won't close business well unless your content is seen as high quality by prospects.

There are many ways to show expertise on a Web site. Here are a few basic ideas:

  1. Write great articles about your area of expertise (but don't burden these articles with sales pitches for your products or services)

  2. Offer great tools that people will want to use

  3. Create a unique and valuable community on your site

  4. Be a major source of news and information in your area of expertise

The key thing here is to think about high quality content for users, instead of "link bait." Where link bait seeks to get quick and easy links from any source, a better plan is to build trust with your audience. Trust building is not a gimmick or a trick. Trust is something that you earn and will keep your business growing for years to come.

Information Architecture

Wikipedia defines information architecture as the "practice of structuring information (knowledge or data) for a purpose". In broad strokes, think of this as user-centered design. (By the way, bots will eat this stuff up too.) The basic elements of an effective information architecture include:

  1. Understanding how your users think about the topic area of your site.
    This is where keyword mapping exercises come into play. Keyword tools such as Keyword Discovery and Wordtracker are useful. Tools such as these can help you find out how users search for things related to the content you have, or plan to have, on your Web site. Map your navigation and pages to the things you learn during this exercise.

  2. A well defined and clear global navigation scheme.
    Make it easy for users to navigate your content. The menus on your site need to be consistent in structure and location. It's helpful to implement a "bread crumb" bar showing the structure of a site, to help the users remember where they are and how they got there.

  3. Leverage common UI practices.
    This is no time to implement a new paradigm. Users have been conditioned by other Web sites to look for things in certain places on a site. Take advantage of this and make life easier for them.

Technical Implementation

While the search engines urge us to "design for users," not search engines, the reality is that the search engines have certain basic requirements. Failure to meet these requirements can spell certain doom for your site's prospects. Here is our list of 5 things that you need to do to put together a solid technical implementation for the search engines:

  1. Implement a clear navigation scheme that can be fully crawled using text links.

  2. Minimize the number of clicks to your key content.
    Search engines look to site owners for clues as to what is important on a given site. If a piece of content is 4 clicks from the home page, what are you saying about its importance?

  3. Implement pages that are rich in search engine visible content.

    This means text based articles and descriptions, and text based links. Give the spider something to chew on.

  4. Effectively link related content within your own site.
    This is a great tool for reinforcing the relevance of pages on your site.

  5. Write effective meta description tags.
    This will not help your ranking at all. However, these descriptions often get used by search engines as the description they show for your site in their results. So write something here that is likely to get a user to click through to your site.

Marketing

Getting people to link to you remains an important component of the marketing effort. We're not suggesting that you buy links, or swap them by the bushel. We mean getting people to give you links without giving them anything in return.

Since people won't generally link to you for the express purpose of making you money, why would they do it? Because they care about their visitors, and they think your site has something of value for them, such as great content. This also happens to be the profile of the sites whose links to your site are likely to have the highest value in the eyes of the search engines.

For years, our industry has thought of this process as "link building". It's time to change our thinking. Not that there is anything wrong with link building, or its close cousin that we all talk about, "link baiting." Links still drive higher search term rankings. But a few things have changed:

  1. Since we need to think about search phrase-specific Page Rank, we must get highly relevant sites to link to our sites.

  2. Since swapping is now heavily discounted, this type of activity has become virtually a waste of time. The exception is swapping links with highly relevant sites. The best guideline to use here is: Would you link to the other site even if they didn't link back to you? If the answer to this is yes, then go ahead and do a swap.

  3. Link purchasing is a practice that works really well for lots of people. However, it comes with significant risks, so get over it. Why would you want to do this with any business that you are building for the long term?

So what does this mean? It means you have to get your links by different means (you have to "earn it"). Great content. A reputation as an open business that builds relationships with its customers and partners. In short build trust. This is what will get people to link to your site.

Summary

No doubt that there are many opportunities to drive up search engine traffic using techniques that are not in keeping with their terms of service. You need to view these techniques as both a risk and a distraction. It's a risk because the traffic you get from these techniques will go away when the search engines catch up to them, or you can get banned in the worst case.

It's a distraction because it keeps you from focusing on building the trust in your business. The trust is the enduring asset that you are trying to build. When you spend time working on other things, you are building a weak foundation for your business. If you are thinking about building your Web site as an asset for your business, there is no time for distractions.

But you can't ignore the technical requirements of the search engines. Getting these right is critical. Don't think of it as designing your site for search engines. Think of it as designing your site for users, but being search engine smart at the same time.

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